Hello,

Thank you for contacting us.

We apologize for any inconvenience this may have caused you. There was no technical problem with our server for your database deletion. It seems that someone must have logged to your OPS and dropped the database. Or someone has written a script to drop your database. For security purpose please change the OPS password, FTP password and your database password.

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Once again we apologize for any inconvenience that has caused you.

If you have any further questions, please don’t hesitate to contact us. We are available seven days a week, 24 hours a day.

Sincerely,

Dena Hill

Technical Specialist